BillyGO is seeking motivated and personable Plumbing Technicians to join our team. The ideal candidate will have experience in plumbing and drains, and have a friendly demeanor and a knack for customer service.
This role requires both technical expertise and the ability to build relationships with customers by identifying their needs, offering solutions, and ensuring satisfaction. If you’re driven to provide top-quality service while maintaining friendly, professional communication, we want you on our team!
Whether you’re a plumber, HVAC tech, CSR, or office staff, you will be a vital part of helping us grow billyGO while serving our community and making every customer’s day a little better.
We offer more than just a job—we provide opportunities for personal growth and professional development. When you join BillyGO, you get:
Competitive Pay: $25-$35, based on experience, + bonus opportunities
Comprehensive Benefits: Health, dental, vision, and $100k life insurance for full-time employees because we care about supporting you and your family.
Work-Life Circle: Paid time off, holidays, and flexibility to suit your personal needs. We believe your work and your home life directly impact each other. Your work should energize you so you can enjoy our home life and vice versa.
Growth Opportunities: We offer the training, mentorship, and career development you need to advance in your role.
Family: BillyGO is a family-owned company, and we love to celebrate together! We host annual events, including a Christmas party and Ranch Day, where you can bring your family to enjoy a fun-filled day at Billy’s Ranch.
For a Licensed Plumber position at billyGO, the ideal Predictive Index (PI) personality types are those who are friendly, personable, and customer-focused. Based on research from the Predictive Index system, the following profiles are a good match for this role:
Helper: Compassionate, patient, and people-oriented. This type enjoys assisting others and providing solutions to meet customer needs.
Promoter: Outgoing, enthusiastic, and highly engaging. This type excels in building rapport with customers and ensuring customer satisfaction.
Collaborator: Friendly, empathetic, and dedicated. Works well in a team setting and is driven to achieve customer success and satisfaction.
Specialist: Attentive, dependable, and detail-oriented. This type is focused on delivering quality work and building strong, trusting relationships with customers.
As a Licensed Plumber, you will play a crucial role in ensuring that every customer has an exceptional experience with BillyGO. Your daily tasks will include:
The Job: Serve and provide solutions. Respond to residential plumbing & drain service calls for homeowners.
Problem Solve: Diagnose plumbing, drain and sewer issues and offer customer options for cleaning, repairs, or replacements, based on your recommendations.
Identify Opportunities: Identify opportunities for solutions, and additional services for homeowners.
Communicate Effectively: Educate the customer on the work that was completed, answer questions, and provide options and recommendations.
Own the Relationship: Build the relationship and trust with your customers, follow-up, and convert on opportunities.
Serve Gladly: Take care of the customer by keeping them informed of the work you are doing, when it will be done, and how it will be accomplished.
Work Dependably: Keep your company vehicle clean, well maintained, and stocked with the required equipment and inventory for maximum efficiency.
Develop Your Skills: Attend team meetings and training to continually improve skills and technical abilities.
2+ years of residential plumbing and drains or similar experience.
Valid TEXAS driver’s license and clean driving record.
Valid TEXAS plumbing license.
Driven to success, a team player, and a strong work ethic with customer service capabilities.
Ability to troubleshoot, diagnose, and perform all plumbing services.
Must be able to lift and move items of 75 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
BillyGO is a family-owned HVAC and plumbing company that proudly serves North Texas. We are continuing to grow throughout the Dallas-Fort Worth area, with our main location in Grapevine, Texas. Grapevine is known for its charming historic downtown, excellent restaurants, shopping, and beautiful parks. It’s a wonderful place to work and live, conveniently located between Dallas and Fort Worth, making it easily accessible to employees and customers alike.
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