One Hour Appointment Guarantee

Your Time is Our Priority

No waiting around. No wondering when we’ll arrive. If we’re late—even by one minute—we’ll take $1 off your bill for every minute we’re late, up to $60.

Why Do Home Services Waste So Much of Your Time?

Traditional service companies offer vague appointment windows—4, 6, even 8 hours long. Your entire day is hijacked, and you still have no idea when help will arrive. At billyGO, we do things differently. We believe your time is worth respecting, and we’ve designed our entire system to honor it.

Here’s How Our 1-Hour Window Works

BillGO Truck Dallas Fort Worth Plumbing and Air Conditioning

One Hour Appointment Guarantee

  • Book Online or By Phone – Choose the date and time that works best for you.
  • Get a 1-Hour Arrival Window – Not a block of time. One hour. Guaranteed.
  • On-Time or You Save – We show up within that window or take $1 off for every minute we’re late, up to $60.

Service on Your Schedule, Not Ours

billyGo drain and plumbing services

On Time, Every Time

You shouldn’t have to plan your entire day around a plumbing or HVAC visit. Our one-hour window gives you freedom, flexibility, and peace of mind. Whether you’re juggling work, school pickups, or errands, you’ll know exactly when to expect us.

Don't' Just Take Our Word For It

Built with Smart Scheduling, Not Guesswork

BillyGo tech in truck

Automated Routing

Our proprietary scheduling software maps routes, traffic patterns, and technician availability to ensure we’re on time, every time. And our teams are empowered to communicate, so you’re never in the dark.

On Time Guarantee

We respect your time—that’s why we promise to arrive within a one-hour window. If we’re late, we’ll take $1 off your bill for every minute, up to $60. It’s our way of holding ourselves accountable and putting you first.

Frequently Asked Questions

We discount $1 for every minute we’re late, up to $60—automatically.

We provide a 1-hour arrival window when you book. You’ll know exactly what to expect.

Yes! Plumbing, HVAC—any service you book with us includes the guarantee.

You can change your appointment online or by phone with no penalty.

Schedule Your Appointment Right Now

Schedule Online Right Now And Get A Guaranteed 1 Hour Service Window

Book your service in just a few clicks—no phone call required. Choose the exact day and time that works for you, and we’ll be there within a one-hour window, guaranteed. If we’re late, we’ll take $1 off for every minute—up to $60.

 

billyGo one hour appointment guarantee