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billyGO
4.9
Based on 41 reviews
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Danny Rossner
Danny Rossner
2020-10-17T20:28:03+0000
Wow completely blown away by the service of this company. Called them at 10pm Friday night because every toilet and... shower stopped up 5 kids in the house. Tech Chris was here in 30 minutes. Found the issue unfortunately was a bit more than clearing a clog. They were here first thing Saturday morning got it done and go found an issue further up the line. Got everything cleared cleaned up and working. Very reasonable price and truly blessed by the great group of guys the fixed this for us. Big thank you to billy go. They will always be our first call from now on.read more
Daniele G. Rossner
Daniele G. Rossner
2020-10-17T20:27:05+0000
I can not say enough about this amazing company. At 11pm on Friday we had all of our bathrooms and showers back up. We... have 5 kids and this was not a happy experience. BillyGo had a plumber out in less than an hour. The young man was very professional and worked until 1am trying to get our home up and running. Unfortunately, he was not able to repair the issue. One of the pipes busted. He quickly put us on the schedule for Saturday morning, discussed pricing, and options and marked the area that needed to be fixed. At 9:00am we had a crew show up to begin working. We not only received texts and emails but also a call. We had two different crews working, digging, and cleaning. They replaced the pipe, Unfortunately, this still did not fix our problem. They called a 3rd crew to assist. Turns out that not only did we have a broken pipe, but during the bathroom remodel a piece of tile went down the drain. They were able to clear it, replace the new pipe, and cleaned up the area. I have never been more grateful for indoor plumbing and this group of young men who worked hard to fix our plumbing. I give 5 stars plussssssss!! If you ever need a plumber, I highly recommend this company.read more
Terry Ruckel
Terry Ruckel
2020-10-14T02:20:53+0000
Horrible work ethics, we got a new unit installed , they did not clean up their mess , the base of the unit dose not... match up, they did not replace the duck at the top that was rusty and looked bad and that caused condensation to spill out of my ac vents this summer. I found out that they improperly installed a 750.00 air cleaner and did not correct the problem as requested. The drain tube is installed poorly that I have to fight it to remove the filter. They came out to fix the duck problem and just slapped a bunch of tape on and now that’s pealing off. We got the best a/c we could get a Tran unfortunately billygo did a very poor job of installing it would not recommend to anyone.read more
Mark Germaine
Mark Germaine
2020-10-12T21:12:23+0000
Excellent scheduling app, great communication via electronic and great front office staff. My tech was on time,... listened carefully, explained the scope of work. Price was very good and no games. My tech followed up and checked the work at the end of the day. 1st class follow through.read more
Angie Rigsby Garrison
Angie Rigsby Garrison
2020-10-08T21:55:09+0000
Great service. Went 100% to remedy my plumbing problem.
Karen Bove
Karen Bove
2020-10-08T17:30:25+0000
Sonny was great! He explained everything to me so I could understand it and let me know what the best option for me... would be.read more
Frana McDade Spangler
Frana McDade Spangler
2020-10-07T03:01:09+0000
the nice man who put in my dishwasher. what a professional.
Tony Martinez
Tony Martinez
2020-09-22T21:43:58+0000
He check everything after he clean the drain he saw after clean the drain that water was still backing up a d he put... some kind of extension a d the water stop backing upread more
Louise Boully
Louise Boully
2020-09-21T23:01:41+0000
Prompt personalized service provided by Dottie and Keith. I highly recommend BillyGo!
Gracie Martinez Graves
Gracie Martinez Graves
2020-08-27T22:49:35+0000
This company goes above and beyond. I had the privilege to work with Sonny Garcia and he took care of me like family. I... am pregnant with a teacher salary and had to replace my plumbing. He was with me every step of the way and worked with me so that my family could afford to fix our house. He was patient and explained everything with pictures and language I could understand. Anytime I get overwhelmed or didn’t understand he always gave advice and encouragement. Because of sonny my family will continue working with this company. I trust them and know they will take care of us. Sonny is honest, kind, and treats his customers with respect and goes above and beyond to help them in any way he can. He communicates and even when his part of the job is over stated in communication with me and continued to explain and help me with the other stages of this process. If people could find employers like BillyGo this world would look a lot different- everyone that came over is hardworking, kind, and doesn’t stop until the job is done right. Thank you thank you thank you. You really helped rid a lot of stress for my family. God bless!!!read more
Lisa Ingram
Lisa Ingram
2020-08-19T19:58:50+0000
Awesome company. Arrived quickly, figured out and fixed the problem in an hour. I’d highly recommend BillyGO.
Tracy Morton
Tracy Morton
2020-08-15T16:34:00+0000
on-time., knowledgeable, friendly, professional, skilled and affordbable. im happy
David Montes
David Montes
2020-08-15T14:04:34+0000
Robert was a very experienced man excellent work did a great job
Inez Bloomingdale
Inez Bloomingdale
2020-08-13T19:54:45+0000
Fantastic job. Highly recommend him!!!
Sonny A Garcia
Sonny A Garcia
2020-08-10T17:02:50+0000
Definitely professional and polite five stars all the way🌟🌟🌟🌟🌟
Macajo Denman Brown
Macajo Denman Brown
2020-07-29T20:02:46+0000
Prompt, professional and knowledgeable service technician.
Jerry Moody
Jerry Moody
2020-07-24T04:53:13+0000
Prompt service and friendly service
Rick Rawlings
Rick Rawlings
2020-07-19T19:16:51+0000
Awesome. I highly recommend. Fast knowledgeable, and professional.We had a backup on our main sewer line and they... diagnosed a solution.read more
Bill Herrera
Bill Herrera
2020-07-11T16:55:17+0000
Robert Crawford was prompt , knowledgeable and considerate. ( Wore a mask and booties ) . I’d recommend BillyGo Air... to anyone . Look forward to having them service my unit throughout the year !!read more
Kyle Shaw
Kyle Shaw
2020-07-04T15:55:03+0000
Outstanding!! Extremely thorough, honest, knowledgeable, and professional!!! They are now my permanent plumber!
Katy Burkham
Katy Burkham
2020-06-24T02:06:40+0000
We had a great experience with BillyGO & Robert C! He was extremely punctual, professional and patient. He took his... time to diagnose our AC issues. We highly recommend BillyGo!read more
Gennaro Sortini
Gennaro Sortini
2020-06-23T05:32:17+0000
Great job, Keith the technician was very nice he explained to us the issue and he was pretty quick to fix it. Very... satisfied I would give him a huge thump up.read more
Rebecca Hale
Rebecca Hale
2020-06-13T00:45:52+0000
Robert C. did a great job in fixing my AC! Timely and efficient. Very friendly and knowledgeable. We got the membership... for future services and are very satisfied! Thank you for hiring such a great technician!read more
Barbara Campbell Womack
Barbara Campbell Womack
2020-04-15T16:03:59+0000
Marco was efficient and knowledgeable and fantastic. I would give this company 5 stars. Great work.
Steve Bardwell
Steve Bardwell
2020-03-14T14:58:32+0000
Highly recommend Billy Go plumbing!! 3 toilets decided to back up last night at 10pm (and we’re not TP hoarders) ...... Billy Go was on-site by 11pm and all was well by midnight ... thank you Carlos P 🙏 !!If you need to go but can’t, call Billy Go !! — feeling grateful.read more
Andrew Boully
Andrew Boully
2020-03-06T21:13:16+0000
Same day service I would recommend to anyone
CJ Finney
CJ Finney
2020-03-05T17:39:40+0000
I think this is the third time we've used them. They are always extremely responsive and do a very good job. the... plumber today was Carlos and he was very professional and very courteous and a pleasure to deal with.read more
Heather Lewis
Heather Lewis
2020-02-28T20:04:24+0000
Very nice and professional.
Danielle Simpson
Danielle Simpson
2020-02-25T17:08:55+0000
They were great! Prompt and quick, two things I value.
Jeffrey Paul Armbruster
Jeffrey Paul Armbruster
2020-02-14T19:39:29+0000
quality serviceprofessional employeesexceptional work
Amanda C. Pruitt
Amanda C. Pruitt
2020-02-10T00:02:16+0000
Great company, very professional.
Gerardo Garcia
Gerardo Garcia
2020-02-07T17:19:57+0000
Quick, efficient, friendly and professional. What else could you ask for?? The tech was EXTREMELY knowledgeable and... very thorough in explaining the various options. He provided a lot of information without "selling" me on anything. He presented himself very well and was genuinely personable.read more
Todd Yells
Todd Yells
2020-02-01T19:22:48+0000
A great job. We were having issues with our new unit heating the house. He was able to pinpoint the root of the issue,... and now everything is back to normal.read more
Aaron Weaver
Aaron Weaver
2020-01-31T02:09:13+0000
Best company around. On time, on the spot! They are professional and very accommodating! 🌟🌟🌟🌟🌟5 stars!
Sara Kercho
Sara Kercho
2020-01-24T23:49:45+0000
I have used BillyGo twice now and love how easy it is to schedule and have them come out the same day or next day when... it’s really needed. Both technicians were very friendly, knowledgeable and helpful.read more
Camellia Mitchell
Camellia Mitchell
2020-01-22T03:55:29+0000
Brandon was great!!! Very professional & knowledgeable. He answered all my questions while working and also gave me... information about the hot water heater. Will definitely use BillyGo again.read more
Jerry Costin
Jerry Costin
2020-01-07T15:25:08+0000
Easy to schedule a service appointment online, the plumber showed up on time and did a great job replacing 4 outside... faucets and rebuilding a bathroom faucet set. Excellent service and highly recommended!!!read more
Jill Kowalski Dillard
Jill Kowalski Dillard
2019-11-25T20:02:45+0000
So glad somebody recommended billygo on a Facebook page. We had a minor plumbing emergency on Sunday morning that my... husband was not equipped to handle and did not want to wait till Monday to be pushed off until after the holidays. We called billyGo. Their weekend surcharge seemed very reasonable (we called a few others) and Marco came out timely, was so professional and we were very very pleased overall with the price of the job and resolution of this issue. We would highly recommend this company And plan to use them again!read more
Kat Marr
Kat Marr
2019-10-09T01:29:26+0000
Marco came to our home to see about installing a tankless water heater that was gifted us. He was professional and... kind. He took his time and explained all aspects of it. He then arranged for a date around our very busy schedule as a large adoptive family. We could not have wished for a better experience.read more
Peggy Bouffier Martin
Peggy Bouffier Martin
2019-09-19T17:08:12+0000
They are professional, reliable, easy to use and very honest.
Bobby Allen Goodwin
Bobby Allen Goodwin
2019-08-17T16:47:22+0000
Awesome service!! Explained service and was quick!! Thank you!!
Dana Martin
Dana Martin
2019-04-12T00:27:28+0000
Awesome experience with Edward! He will be our go to tech! Knowledgeable and fast with great prices!!!!
Denis Boulle
Denis Boulle
2019-02-20T23:27:01+0000
Good work, Carlos was great
Karina Barbosa
Karina Barbosa
2019-01-21T23:58:53+0000
My experience with Billygo was great! The tech was on time, he was able to come after regular hours and the price was... right! Hopefully they will add more services to the app. I would highly recommend it!read more
Kathey Story Knecht
Kathey Story Knecht
2018-12-11T01:35:59+0000
I had my hot water heater replaced. The guys were great. Clean , professional, and courteous. Hopefully I won’t need... them again , but I downloaded the app just in case.read more
Carita Weaver-Hardy
Carita Weaver-Hardy
2018-10-24T17:18:36+0000
This app is groundbreaking and will forever change the way people will schedule plumbing repairs! No more waiting at... home for hours for the plumber to get there - schedule the service for within a specified hour during the day. The app is easy to use, let’s you track where the plumber is and watch him/her proceed to your home, and the plumbing service is excellent and reasonably priced!read more
Courtney Reeves
Courtney Reeves
2018-09-12T21:31:58+0000
I am so impressed with this company. They did an amazing job!
Zach Patterson
Zach Patterson
2018-09-05T23:30:34+0000
Had a great experience with the billyGO app, technician and service!
Randy Parish
Randy Parish
2018-08-31T20:10:04+0000
billyGo is a great resource for homeowners and construction owners alike. Give these guys and shot and they wont... disappoint!read more
Loreta Habben StCyr
Loreta Habben StCyr
2018-08-30T14:41:36+0000
I don't have a leaky faucet one anymore. The young man Jorge that came out was so kind and professional. I downlaoded... and scheduled on app which was so easy even this 84 year old lady was able to do it, ha. He arrived on time and did a beautiful job on my faucets. Thank you Jorge and billyGo.read more
Maria Herrera
Maria Herrera
2018-08-26T02:46:04+0000
Great company and service!
Wally Baur
Wally Baur
2018-08-23T23:26:03+0000
Great company! No wait and pricing was very fair. My Plumber Jorge was extremely professional and craftsmanship was... excellent! They will be my plumbing company from now on!read more
Jim Bowman
Jim Bowman
2018-08-22T13:40:09+0000
Exceptionally good, prompt service from experienced professionals. Scheduling my own appointment with the billyGO app... was easy, took about a minute. This is a game changer.read more
Todd Oppermann
Todd Oppermann
2018-08-20T14:59:48+0000
Finally! No more waiting. The perfect solution to today's busy lifestyles.
Suzanne Suzie Hawkins Rubio
Suzanne Suzie Hawkins Rubio
2018-08-16T01:22:30+0000
BillyGO to the rescue! The app made my life easy. Carlos was very respectful of our needs and time. My husband was... able to meet him as he pulled into our neighborhood. With the state of the art equipment he was able to clear our line and let us know that we had no damage to our pipes. We will definitely use them again should a problem arise. Thank you Carlos and BillyGOread more
Scott Hadfield
Scott Hadfield
2018-07-23T20:37:18+0000
Great guy!!
Billy Stevens
Billy Stevens
2018-07-13T20:47:34+0000
Resetting your expectations! It's about time!
Next Reviews

It's So Easy!

You May Not Believe It

1

Tell Us The Problem

Clogged drain. HVAC Maintenance. Water Heater Repair. We do it all.
2

Schedule A Time

Select the best time for you. You pick the date and hour, and we'll be there.
3

Get Back To Normal

A billyGO tech will arrive at the time you specified, fix your plumbing or HVAC issue, and restore everything back to normal.

By Appointment

With billyGO, you schedule an APPointment™ for your HVAC or plumbing service needs and we show up on time. It's that simple.

5-Star Service

Finally, there’s an air conditioning and plumbing company in the Dallas - Fort Worth metro area that values your time as much as its own.

Full Transparency

On arrival, our tech will assess the situation, explain it in plain language, and show you what the guaranteed cost will be before working.

Chase DeAnda

Great group of guys who always make sure to provide the best customer experience! Would definitely recommend to friends and family in the DFW area!

Amy Certain

One of the most trustworthy Plumbing and AC companies out there! They will take care of you.

Lynn Hatter

BillyGo saved the day! I had a plumbing emergency and Matthew came out within a few hours of my call and fixed it. Reliable and dependable service!

Louise Harvie

Our AC broke late on Saturday. BillyGo was the only company that truly promised to send someone same night. We had great service. The technician provided professional friendly service and we were back on in no time. Thank you BillyGo.

Charles Armstrong

Edward was fantastic. Took the time to fully understand the problem and worked to find the solution that kept us from having to spend the next couple if nights in a hotel. Very amiable and professional. Saved what was left of a very bad day.

Why billyGO?

What makes billyGO different?
Let's break it down.

billyGO makes it all about your schedule. You name the hour and we'll be there.

The Other Guys

It’s all about their schedule. They set a broad time window.

You're quoted the actual cost of the job before work begins.

The Other Guys

Their techs assess the job, recommend a course of action, and provide an estimate of how much the job might cost to complete.

You schedule your own appointment time with the billyGO online scheduler.

The Other Guys

Customers must schedule over the phone and are given a four-hour time window for when the tech may show.

billyGO's logistic team delivers everything needed to complete the job directly to your location.

The Other Guys

If products are needed, the tech must call the office to arrange or go to a supplier to pick up everything.

The tech in the best position to respond to your service call is automatically assigned.

The Other Guys

A dispatcher decides which technician to assign, and many times they are delayed due to other jobs.

All job details, including payments and receipts, are processed and emailed to you instantly once the job is completed.

The Other Guys

Invoicing and service reports are typically manual, requiring more time and are less efficient.

The service you need on your schedule.

Experience home services like never before!

Schedule One-Hour Appointment